PRICING

All prices are net in Australian dollars. Our guitars are priced fairly, and without any fat to allow for negociation, so if your expecting a 'deal' or 'best price' below that listed, you will be disappointed. If we do want to clear an item at a lower price, it will be discounted on the site, so everyone has the same opportunity.

All items listed in our Ebay store will be priced up to 10% higher than our site listing. This has become necessary due to substantial increases in Ebay's commission charges. If you don't want to pay the extra, buy direct from us.

PAYMENT

Preferred method of payment is an online transfer (or counter pay in) direct to our Commonwealth Bank account. It's fast, and your purchase will ship quickly.

We are happy to take cheques or money orders - if you don't mind the considerable delay in shipping.

On small items sent through the post within Australia and under $1000, we are happy to send by C.O.D.

We don't accept credit cards. You can arrange with us to pay by credit card through Paypal, though all such payments are subject to a 2.5% levy to cover our extra costs.

SHIPPING

For guitars we use are now using TNT Road Express within Australia. Rates vary with destination. TNT have just increased their charges (again) so new estimates are listed below. For example a well packed guitar to :

Sydney or Adelaide metro & country Vic. $30

Brisbane metro & country N.S.W. or S.A. $50

Tasmania $50

Perth metro $60

Darwin, Country Qld. or W.A. $95

For small items (padded bags) we use Australia Post.

For large and heavy items (such as large amplifiers), we can deliver in Melbourne ourselves by arrangement. Anywhere else in the country it will be TNT at our weight estimate.

For international shipments we use Post Office Express Courier International as the preferred method of shipping.

WARRANTY

New Jerry Jones guitars and T.C. Jauernig effects pedals, for which we are the Australian Agent, are subject to a full 12 month manufacturer's warranty. These must be returned to us, or to the retailer from which they were purchased, for any warranty claim.

All other items are offered and sold as secondhand, and no manufacturer's or other extended warranty applies or is implied.

We are not in the business of selling anyone a guitar (or anything else) that they don't want. If you are not 100% happy with your purchase upon receipt, send it straight back to us for a full refund. The most you will be out is the shipping costs.

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